 |
- The quality of our work is vital for our organization. We focus on being the best in our positions.
- We communicate sincerely, directly and cordially, to solve any problems as soon as possible.
- We request and provide precise, trustworthy and timely information. It is wiser to say “I don’t know”, instead of making up answers.
- We use the right words and eliminate the use of colloquial or generic language.
- We recognize the relevance of punctuality in our work. We deliver on time the requirements of our internal and external clients.
- We comply with the policies and procedures established for our work positions.
- We understand that our presence in our workplace is essential to reach the organization´s goals.
- We continuously innovate to be the best in our business.
- We make sure our flaws will be corrected as soon as possible and all necessary steps are taken to avoid recurrence.
- We do not employ third parties to do what we must do.
- We always find a way to accomplish our goals. Excuses are useless.
- We have a sense of urgency in all that we do.
- We develop skills to be successful in an uneven market.
- We innovate our products, services and procedures to obtain the best results.
- We put in practice good ideas no matter where they come from and we focus on enhancing them.
- We speak the truth.
- We use our working hours to perform our work tasks, making the best use of our resources and avoid being wasteful.
- We honor the organization´s commitments.
- We offer our customers excellent and fair service.
- We value other people´s time.
- We do not interrupt our coworkers with issues that are not work related.
- We reject hypocrisy and gossip. We promote trustful relationships.
- We avoid negative criticism.
- We always say “Thank you”.
- We are consistent in what we say, what we do and what we put in writing.
- We make effective decisions based on information analysis.
|
Ing. Lucio A. Covone B.
Executive President
Rev. 0 - 04/18/2013
|
|
|
|